Support
Living Stones Plus — FAQ
About Living Stones Plus
What is Living Stones Plus?
Living Stones Plus is a paid subscription that unlocks a deeper set of features in the app — richer ways to write, look back, and reflect on your walk with God.
What’s included with Plus?
Your Plus subscription unlocks:
- Daily Rewind Plus — an enhanced, more personalized version of your daily devotional, gently woven from your own Stones by Nim.
- Bible Assistant — scripture suggestions to accompany your reflections.
- Nim Stone Search — semantic search across your own Stones, so you can find what you’ve written by meaning, not just keywords.
- Snap to Stone — turn a photo of your handwriting into a Stone.
- Drafts — save entries in progress and finish them later.
- Photos & video on Stones — add richer memories to your entries.
- Custom Tags — organize your Stones your own way.
- Favorites — mark the Stones that matter most.
- Rich Text formatting — shape your writing with formatting.
- The full Month in Review archive — revisit every past Month in Review.
How much does Plus cost?
Plus is $49.99/year or $5.99/month. Both plans include a 7-day free trial.
Billing & Your Free Trial
How does the free trial work?
Both the yearly and monthly plans start with a 7-day free trial. Your trial converts to a paid subscription unless you cancel at least 24 hours before the trial ends.
When will I be charged?
You won’t be charged during the 7-day trial. Unless you cancel at least 24 hours before the trial ends, it automatically converts to a paid subscription and you’ll be billed for the plan you chose. Subscriptions then auto-renew until canceled.
Can I get the free trial more than once?
The 7-day free trial is available once per store account. If you’ve subscribed before and later lapsed, you won’t receive a second free trial when you resubscribe — this rule is enforced by Apple and Google, not by Living Stones.
Managing Your Subscription
How do I cancel?
You can cancel anytime through the App Store (iOS) or Google Play (Android). Subscriptions are managed by the store rather than inside the app directly, but the app offers a “Manage Subscription” shortcut (in your Account screen) that takes you straight to the store’s subscription screen. When you cancel, you keep access until the end of the period you’ve already paid for (or the end of your free trial).
I reinstalled the app or got a new phone. How do I get Plus back?
Use Restore Purchases on the Plus screen. As long as you’re signed in with the same store account, this will restore your subscription after reinstalling the app or switching to a new phone.
If You Cancel or Your Plan Lapses
What happens to my Stones and other content if Plus ends?
Nothing is deleted — but Plus features do lock. Your Stones, drafts, custom tags, favorites, and any photos or videos you’ve already added all remain safely stored. If Plus lapses or you cancel, you lose access to the Plus-only features and the content kept inside them — for example, you won’t be able to open your Drafts or use your custom Tags — until you resubscribe. Resubscribing restores access to everything, just as you left it.
Refunds
How do I request a refund?
Refunds are handled by Apple or Google, not by Living Stones directly. Please direct any refund requests to the App Store or Google Play.
Account Deletion & Your Subscription
If I delete my Living Stones account, is my subscription canceled too?
No. Deleting your Living Stones account does not automatically cancel your subscription. You must cancel it separately through the App Store or Google Play — otherwise you may keep getting billed.
Still Need Help?
How do I contact support?
We’re glad to help. Reach us anytime at support@livingstones.app.